Not the usual fix? Error 12007:Name Not Resolved"

Questions or topics about Morpheus Photo Morpher, Warper, Mixer, or Animation Suite v3.00

Not the usual fix? Error 12007:Name Not Resolved"

Postby dkorej » Fri Dec 30, 2005 7:53 am

After reading Site Admin's reply to Tue Jan 11, 2005 1:03 am posting of similar problem, I made sure I could reach www.morpheussoftware.net. I could reach it. In fact that's how (1) I reconfirmed my activation code and (2) used that code to join this forum. BUT I still get the error message. I've tried turning off block pop ups and ads via Norton IS, and my MS firwall is off.

What else can it be done. I would like to use the software but have already reached my limit. Please help.
dkorej
 
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Postby Ark » Fri Dec 30, 2005 10:01 am

There is no other possibility when you receive a 12xxx error. Some firewall programs will block internet access on a per-program basis, which means that web browsers and email being able to reach our website do not mean you have allowed the program itself access. Some firewalls default to blocking all traffic except web browsers and email and even leave your computer in a state that still blocks traffic when the firewall isn't running, or when you think it is disabled.
Last edited by Ark on Fri Dec 30, 2005 5:04 pm, edited 1 time in total.
Ark
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Thanks

Postby dkorej » Fri Dec 30, 2005 3:55 pm

Thanks for the helpful, clear response.

Manually adding Morpheus to the list of internet enabled programs allowed by NIS 2005: did the trick. There's many programs NIS will pick up automatically, but not in this case.
dkorej
 
Posts: 7
Joined: Fri Dec 30, 2005 7:42 am


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