September 10, 2012
I have had numerous problems with the downloaded program and have discussed them on this forum (General) and with Tech support with no success. Thinking that I received a corrupted downloaded program I requested a hard copy of the program which I am now trying to install. A msg shows: "Morpheus Animation Suite can't be installed on this disk. A new version of this software already exists on this disk".
I trashed the previous installed purchased Morpheus program along with the 'supporting' files from the > MAC HD >LIBRARY>APPLICATION SUPPORT>MORPHEUS SOFTWARE>MORPHEUS PHOTO ANIMATION SUITE>HELP AND SAMPLES FOLDERS< Also...I trashed any files that I created with the program ending in .aml. I also trashed these files located in my ‘users preference’ folder- com.Morpheus.Morpheus Photo Animation Suite.LSSharedFileList AND
com.Morpheus.Morpheus Photo Animation Suite
FURTHER, I EMPTIED THE TRASH OF ALL THESE FILES AND RESTARTED MY MAC. I am still unable to install the program off the disk receiving the msg. Re:Unable to install having a newer version existing on ‘this disk’. What pieces of application might be on my computer preventing this installation? I have done all that I know what to do in uninstalling this program in order to reinstall from the disk that was sent to me. What Now?
Craig
I Use an iMac 2.93 GHz Intel Core 23 Duo running Version OS X 10.6.8