Error 52

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Error 52

Postby BL » Fri Oct 07, 2005 9:41 pm

After downloading and installing from Broderbund, I get:

Error #52 opening file!
?
Bad file name or number

This happens when trying to open the beginners file and when trying
to open normal nothing happens. I have reinstalled three times without
any success.
BL
 
Posts: 2
Joined: Fri Oct 07, 2005 9:28 pm

Postby Ark » Fri Oct 07, 2005 10:59 pm

What version of windows are you using, what service pack, what language settings do you use, what country are you in, what other software do you have running at the time?
Ark
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Posts: 2108
Joined: Sat Sep 13, 2003 4:21 pm

Error 52

Postby BL » Mon Oct 10, 2005 5:49 pm

I am using XP home,Service Pack 2,English language pack, Country-USA
and here is the processes/programs running after installing Morpheus:
C:\WINDOWS\system32\ntdll.dll 65535 Ref(s), 704 KB at $7C900000
C:\WINDOWS\system32\kernel32.dll 65535 Ref(s), 976 KB at $7C800000
C:\WINDOWS\system32\user32.dll 65535 Ref(s), 576 KB at $77D40000
C:\WINDOWS\system32\GDI32.dll 65535 Ref(s), 280 KB at $77F10000
C:\WINDOWS\system32\advapi32.dll 65535 Ref(s), 620 KB at $77DD0000
C:\WINDOWS\system32\RPCRT4.dll 65535 Ref(s), 580 KB at $77E70000
C:\WINDOWS\system32\oleaut32.dll 65535 Ref(s), 560 KB at $77120000
C:\WINDOWS\system32\msvcrt.dll 65535 Ref(s), 352 KB at $77C10000
C:\WINDOWS\system32\ole32.dll 65535 Ref(s), 1.24 MB at $774E0000
C:\WINDOWS\system32\mpr.dll 65535 Ref(s), 72 KB at $71B20000
C:\WINDOWS\system32\version.dll 65535 Ref(s), 32 KB at $77C00000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 65535 Ref(s), 1.01 MB at $773D0000
C:\WINDOWS\system32\SHLWAPI.dll 65535 Ref(s), 472 KB at $77F60000
C:\WINDOWS\system32\winspool.drv 65535 Ref(s), 152 KB at $73000000
C:\WINDOWS\system32\shell32.dll 65535 Ref(s), 8.08 MB at $7C9C0000
C:\WINDOWS\system32\comdlg32.dll 65535 Ref(s), 292 KB at $763B0000
C:\WINDOWS\system32\wsock32.dll 65535 Ref(s), 36 KB at $71AD0000
C:\WINDOWS\system32\WS2_32.dll 65535 Ref(s), 92 KB at $71AB0000
C:\WINDOWS\system32\WS2HELP.dll 65535 Ref(s), 32 KB at $71AA0000
C:\WINDOWS\system32\netapi32.dll 65535 Ref(s), 336 KB at $5B860000
C:\Program Files\FreshDevices\FreshDiagnose\icmp.dll 65535 Ref(s), 24 KB at $7BBD0000
C:\WINDOWS\system32\winmm.dll 65535 Ref(s), 180 KB at $76B40000
C:\WINDOWS\system32\avicap32.dll 65535 Ref(s), 72 KB at $73B80000
C:\WINDOWS\system32\MSVFW32.dll 65535 Ref(s), 132 KB at $75A70000
C:\WINDOWS\system32\msacm32.dll 65535 Ref(s), 84 KB at $77BE0000
C:\WINDOWS\system32\SYNCOR11.DLL 1 Ref(s), 52 KB at $6BD00000
C:\WINDOWS\system32\uxtheme.dll 4 Ref(s), 224 KB at $5AD70000
C:\PROGRA~1\COMMON~1\SYMANT~1\ANTISPAM\asOEHook.dll 1 Ref(s), 188 KB at $67330000
C:\WINDOWS\system32\MSVCR71.dll 1 Ref(s), 344 KB at $7C340000
C:\WINDOWS\system32\SFC.DLL 1 Ref(s), 20 KB at $76BB0000
C:\WINDOWS\system32\sfc_os.dll 2 Ref(s), 168 KB at $76C60000
C:\WINDOWS\system32\WINTRUST.dll 2 Ref(s), 184 KB at $76C30000
C:\WINDOWS\system32\CRYPT32.dll 4 Ref(s), 592 KB at $77A80000
C:\WINDOWS\system32\MSASN1.dll 4 Ref(s), 72 KB at $77B20000
C:\WINDOWS\system32\IMAGEHLP.dll 2 Ref(s), 160 KB at $76C90000
C:\WINDOWS\system32\WNASPI32.DLL 1 Ref(s), 48 KB at $10000000
C:\WINDOWS\system32\iphlpapi.dll 1 Ref(s), 100 KB at $76D60000
C:\WINDOWS\system32\DDraw.dll 1 Ref(s), 292 KB at $73760000
C:\WINDOWS\system32\DCIMAN32.dll 1 Ref(s), 24 KB at $73BC0000
C:\WINDOWS\system32\DSound.dll 2 Ref(s), 368 KB at $73F10000
C:\WINDOWS\system32\PSAPI.dll 1 Ref(s), 44 KB at $76BF0000
BL
 
Posts: 2
Joined: Fri Oct 07, 2005 9:28 pm

Re: Error 52

Postby Ark » Mon Oct 10, 2005 6:26 pm

BL wrote:here is the processes/programs running after installing Morpheus:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 65535 Ref(s), 1.01 MB at $773D0000
C:\Program Files\FreshDevices\FreshDiagnose\icmp.dll 65535 Ref(s), 24 KB at $7BBD0000
C:\PROGRA~1\COMMON~1\SYMANT~1\ANTISPAM\asOEHook.dll 1 Ref(s), 188 KB at $67330000


Thats not exactly what I was asking, but it is interesting nonetheless. What tool did you use to generate that information?

Any chance you can uninstall completely FreshDevices and Symantec AntiSpam to see if either of them are causing the problem?
Ark
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Posts: 2108
Joined: Sat Sep 13, 2003 4:21 pm

Postby djthemoore » Wed Mar 01, 2006 10:26 am

I am getting the same ERROR #52 message when trying to open the beginner mode, also the normal mode does not respond when trying to open it.

I am using Windows XP SP2, English, UK and am not running any other programs when trying to do this. Uninstalling and reinstalling has not redctified the problem.
djthemoore
 
Posts: 1
Joined: Wed Mar 01, 2006 10:21 am


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