Upgrade will not install

For topics specific to the Morpheus for OS X versions.

Upgrade will not install

Postby Fotodog » Wed Feb 11, 2015 9:46 am

I just installed Morpheus Photo Animation Suite 3.0.4083 Copyright © 1999-2007 after hard drive crash and get message that an upgrade is available. I download it but it says it cannot install because a newer version is on the drive. How do I fix it?
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Re: Upgrade will not install

Postby Ark » Wed Feb 11, 2015 10:19 am

Sometimes the OS X operating system "helpfully" keeps a copy of every installer you have ever installed on your computer, even if you delete the software later. OS X may prevent you from installing upgrade or reinstalling the software at times, unless you delete the copy of the installer that OS X has stored.

Use the menu option in Finder: Go -> Go to Folder and enter: /private/var/db/receipts/
Please check for all files that start with Morpheus as well as net.morpheussoftware.Morpheus
All of these files related to Morpheus are safe to delete. Delete them and then reinstall the software.

*On older versions of OS X, you may need to navigate to /Library/Receipts/ instead of /private/var/db/receipts/
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