Please help me...

For topics specific to the Morpheus for OS X versions.

Please help me...

Postby giuseppe.dellaquila » Fri Aug 07, 2009 9:32 am

Dear friends,

I bought Morpheus photo animation suite pro one month ago,
I bought it digitally (ver. 3.01).
It worked quite good for two, three days. Suddendly it started to crash down without any apparent reason.
I have been in contact with the technical support; they have been very gentle and they gave me a lot of good suggestions:
- uninstall and reinstall the application
- repair disk permissions
- install it on a new user administrator on my Mac, this to avoid some conflict between Morpheus and other applications
- etc etc etc...
Nothing has worked.

At least their last suggestion has been to ask for help in this forum.
Colud someone to be so gentle to help me?
The application is very funny and good, and it is very useful for my job, but it doesn't work in any manner...
Thanks a lot for your attention.
Giuseppe - Venice (Italy)
giuseppe.dellaquila
 
Posts: 2
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Location: Italy

Postby Ark » Fri Aug 07, 2009 11:42 am

Try disabling the check for new updates under the help menu, then close and restart the program.
Ark
Site Admin
 
Posts: 2108
Joined: Sat Sep 13, 2003 4:21 pm

Thanks a lot...

Postby giuseppe.dellaquila » Sun Aug 09, 2009 1:32 am

Thanks a lot, Ark.
I'll try immediately and later I'll write to you news...
G.




Ark wrote:Try disabling the check for new updates under the help menu, then close and restart the program.
giuseppe.dellaquila
 
Posts: 2
Joined: Fri Aug 07, 2009 9:02 am
Location: Italy


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