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Render problems?

PostPosted: Fri Jul 06, 2007 2:29 pm
by tacit
Just purchased Morpheus for Mac. Works great creating morph. Render as Flash and it plays great on desktop either with Flash player or using Morpheus-created html page and browser.

Problem 1: I upload Morpheus-created html page and .swf file in same folder. Page loads but Flash movie does not appear.

Problem 2: If I render in Quicktime or AVI and try to play the file I get this error: Error opening movie. The movie could not be opened.

Any help would be appreciated, since it's not much use if I can't create usable movies. Thanks.

PostPosted: Fri Jul 06, 2007 3:29 pm
by Ark
Check the generated html to see if it reference a relative or full path for the swf file name. If it uses a path, try removing the path when you are uploading the sample html.

For QT/AVI are you using html as well, or playing the file directly in Quicktime?

PostPosted: Fri Jul 06, 2007 4:31 pm
by tacit
Hmm. My bad on the SWF. I had brought the file into Dreamweaver to dress up the page, and it had modified the code and apparently the paths. When I skipped Dreamweaver it worked fine. Thanks.

As for the Quicktime problems, still an issue. No, I'm not putting it into HTML, just trying to open the files on the desktop using Quicktime Player (v7.1.6 Pro). I get a message saying "This movie could not be opened."

PostPosted: Fri Jul 06, 2007 9:39 pm
by Ark
What codec are you using for the QT file?

PostPosted: Sat Jul 07, 2007 10:52 am
by tacit
I really don't know much about codecs, but I've tried H.264, Apple VC H.263, MPEG-4, none... all with the same results.

PostPosted: Sat Jul 07, 2007 12:23 pm
by Ark
Can you email support using the link above for more detailed help?

PostPosted: Sat Jul 07, 2007 12:29 pm
by tacit
Will do. Thanks.

PostPosted: Sat Aug 25, 2007 9:42 pm
by Ark
v3.01 for OS X is now available for download.