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PAID FOR BUT LOST CODES

PostPosted: Wed Feb 01, 2006 3:50 pm
by beckybugb21
HI! :D
I PAID FOR THIS PROGRAM LAST YEAR BUT JUST HAD TO HAVE MY COMPUTER WIPED CLEAN AND AM RE-INSTALLING EVERYTHING. :( BUT I HAVE LOST MY ACTIVATION CODES. :( IS THERE ANY WAY THEY CAN BE SENT TO ME AT MY E-MAIL? :?:
THANKS! BECKYBUG

PostPosted: Wed Feb 01, 2006 6:59 pm
by Ark
You can use the locate order tool on our website under the Support menu.

Lost Activation Code

PostPosted: Wed Apr 12, 2006 9:45 am
by thecdr
My hard drive crashed and with it went my activation code :(

I tried using the "locate my order" on the site, unfortunately, the email address I used when I placed my order is no longer active. Is there another way I can retrieve my activation code? the old email was
(removed)

thanks!

PostPosted: Wed Apr 12, 2006 9:59 am
by Ark
Please email support with your old and new email address and they can update the records for you.

PostPosted: Sat Jun 03, 2006 8:11 am
by skwhirlly
Ark wrote:Please email support with your old and new email address and they can update the records for you.


What's the e-mail address to contact them? I sent an e-mail over a week ago explaining my situation and haven't heard anything,

Date: Fri, 26 May 2006 22:52:32 +0100 (GMT+01:00)
To: sales

PostPosted: Sat Jun 03, 2006 8:56 am
by Ark
Support, not sales. Sales can only assist with placing orders for large quantities or schools. The link is at the top of this page.