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Cannot activate because of corporate firewall
Posted:
Thu Nov 06, 2003 2:00 pmby twoweelz
I just purchased Morpheus but I cannot activate, possibly because of a corporate firewall. The error message I get is:
Unrecognized response command from server. Please try again in awhile.
Many time this error is caused by 3rd party software....Disable and try again...
Any suggestions?[/img]
Posted:
Thu Nov 06, 2003 3:22 pmby Ark
Most likely it is your firewall preventing normal access to the Internet then. If you can not gain normal access to the Internet you can email our support address for alternatives.
Proxy Setting
Posted:
Sun Apr 18, 2004 8:40 amby pwiscombe
If your corporate firewall uses a proxy server, make sure that your browser is set to use the HTTP 1.1 through Proxy Server setting.
In Internet Explorer click on the Tools menu item, and select Internet Options. Under the Advanced tab there is a section for HTTP 1.1. Make sure the HTTP 1.1 through Proxy Server option is checked.
Posted:
Thu Apr 22, 2004 5:01 amby alantse
thanks pwiscombe as the company i'm working for are having this problem and what you have suggested has helped :)