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Lost Activation Code

PostPosted: Sun Jun 29, 2014 11:43 am
by ScottGerling
Hi, I purchased a boxed version of Morpheus in 2007, but long since lost my activation code. Is there anychance I could retrieve it? I see on my computer it reads my trial version has gone for 2,000+ days. lol! :D

Thank you.
Scott

Re: Lost Activation Code

PostPosted: Sun Jun 29, 2014 11:49 am
by Ark
If you purchased from a reseller or any method other than directly from us on our website, we will not have any records of your order and will not have any way to look up your order. You would need to contact that reseller, store, or website directly for more information about your purchase.

Re: Lost Activation Code

PostPosted: Mon Jun 30, 2014 12:13 am
by ScottGerling
I believe I walked into the Apple store to purchase Morpheus. However, I am almost positive I had to register Morpheus online to activate the code. My installer package has the date in which I beleive I purchased. Can you check it?

Further, I have email correspondence with support at Morpheus around that time regarding trouble shooting Morpheus. I was also registered to the Morpheus boards here . but the link is no longer active. The email I was using at the time was

Lastly, I went back into my Time Machine backup and got my original Morpheus app out, but my new Mac will not open a "Power PC" app.

Can you assist?
Thanks,
Scott

Re: Lost Activation Code

PostPosted: Mon Jun 30, 2014 8:35 am
by Ark
We do not sell any products in the Apple store ourselves. We only sell directly on our website and you must pay by credit card or PayPal in order to place an order. When you order on our website, you receive your activation code by email automatically. These are the boards you are talking about right here where you are posting, but anybody is free to register and post on these boards, whether they've purchased the software or not. The *.pkg file for Mac installations can be downloaded from our website, but it will function as a free trial until you enter your activation code, much the same as the old version you found via Time Machine.

If you placed an order on our website, we can assist you retrieving your order information and activation code. Please go to https://www.morpheussoftware.net/morphe ... eorder.php and enter your email address that you used when you placed the order. Your activation code will be sent to your email again.