Activation issue

Questions or topics about Morpheus Photo Morpher, Warper, Mixer, or Animation Suite v3.00

Activation issue

Postby Wayne Y » Wed Nov 13, 2013 1:00 am

Have just purchased Morpheus and rec activation code fine, thanks. However upon entering the code I get "The server reported an error processing the activation, please try again later. If the problem persists, please contact support." The problem has persisted, so I'm contacting support....

Any advice would be helpful.

Wayne Y
Wayne Y
 
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Re: Activation issue

Postby Ark » Wed Nov 13, 2013 8:38 am

Almost always, that type of error means you are behind a proxy which is altering normal web responses in such a way that Morpheus does not recognize the response any more. You can disable any proxy or firewall software and try to activate again. For more details, we would need to look up your activation code, so you would have to email support directly and include your activation code in the email.
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