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lost activation code

PostPosted: Sun Sep 09, 2012 8:30 am
by Jose W Estevez
Due to a clean install lost my activation code e-mail etc.
Clan install of Win 7 was performed after a Trojan horse virus removal.'
My e-mail is jwestevez@verizon.net
Would appreciate your help on this issue
Tks in advance.

Re: lost activation code

PostPosted: Sun Sep 09, 2012 9:36 am
by Ark
Select the Locate Order menu option on our website, and you can have your original order receipt from any order placed on our website emailed to you again.

Re: lost activation code

PostPosted: Wed Nov 07, 2012 10:29 am
by Orengo Jose
Ark wrote:Select the Locate Order menu option on our website, and you can have your original order receipt from any order placed on our website emailed to you again.

My second problem is that hotmail cancel my account and the company only send the activation code to that account. I did several efforts to get the email account again, however, it is imposible for me to get it again. Can I receive the activation code to my new email account?
Thanks in advance;
Jose Enrique Orengo.

Re: lost activation code

PostPosted: Wed Nov 07, 2012 11:50 am
by Ark
Please email support and include your old and new email address, as well as any other information about your order, and they should be able to change your email address on file.

Re: lost activation code

PostPosted: Wed Nov 07, 2012 1:20 pm
by Orengo Jose
Thanks for your prompt respond.
Thanks again;
Jose E. Orengo.