Morpheus Software Support Forums

Hi - I've tried to load a jpg as Picture 1 and keep getting an Invalid Picture message. It opens fine in Photoshop, and I resaved it as a jpeg, and got the same error message using the new version.

Any ideas?

Michael

First, make sure that you are really saving it as .jpg and that the file extension is really.jpg - windows by default hides the extension and sometimes people end up with a file they *see* as picture.jpg but the file name is actually picture.jpg.tif for example, because windows hides the .tif part.
Also, make sure you are not using any extra jpg options such as multipage, progressive-scan, or jpeg2000, as those are likely not compatible.