by Ark » Mon Mar 04, 2013 10:05 pm
There is nothing unsafe about our website. I would recommend strongly that you report this false positive to Norton immediately. Unfortunately, we cannot report such things ourselves, as it would have no meaning coming from the owners of the site.
If your email is being blocked, try sending without attachments or graphics, in plain text. I have not heard of any other people having email trouble, but it is possible that your email program includes a template that has too many graphics or looks like spam to email filtering software. We can update your email address on record so that you can retrieve your order, but you should not post your email address here, where everybody will be able to see it.