Error message that my activation code has been used

Questions or topics about Morpheus Photo Morpher, Warper, Mixer, or Animation Suite v3.00

Error message that my activation code has been used

Postby denimbird » Thu Mar 17, 2011 12:03 pm

Hi -

I just purchased the MAC version of the software. When trying to "share" a morph I just created, I am told I need to enable the software and enter the code that was sent to me. When I enter the code, it tells me that that code has recently been used and to contact SUPPORT if I feel this is in error.

Right now I can't use the software - do I need a new activation code or ?

Thanks for your help!
denimbird
 
Posts: 3
Joined: Thu Mar 17, 2011 11:58 am

Postby Ark » Thu Mar 17, 2011 12:06 pm

Please email support using the link at the top of this page, so that you can include your order number or activation code in the email. They can look it up for you and provide more information there.
Ark
Site Admin
 
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Joined: Sat Sep 13, 2003 4:21 pm

Thanks - I just sent them an e-mail -

Postby denimbird » Thu Mar 17, 2011 12:13 pm

Hi -

Thank you. I just sent them an e-mail, but didn't include my order #, then I sent the same e-mail, but included my order number.

Thanks again, I hope they will resolve this soon.
denimbird
 
Posts: 3
Joined: Thu Mar 17, 2011 11:58 am

How long should I expect to wait for a reply from the

Postby denimbird » Thu Mar 17, 2011 12:55 pm

How long should I expect to wait for a reply from the e-mail I sent to the address that you gave me?
denimbird
 
Posts: 3
Joined: Thu Mar 17, 2011 11:58 am


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