by cinchent » Fri Apr 24, 2009 3:39 pm
Well, Ark, Customer Service provided me a way to register this by e-mail, so there's a workaround for this problem. However... this has been, without a doubt, the most convoluted online registration process ever.
Folks have firewalls and anti-virus apps. Expecting completely vanilla platforms for your product installation is unrealistic and unreasonable. I explicitly added morpheus.exe to a list of apps with full firewall-bypass permissions. I disabled both the firewall and the anti-virus app on my system, along with every other kind of protection -- anti-spyware, etc. etc. Even with all that, Morpheus still wouldn't successfully register.
Your developers should really consider making this less of a hassle...