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Error on activating code.

PostPosted: Wed Jan 07, 2009 7:17 am
by shimonbtz
I have just purchased Morpheus Photo Morpher. The activation code given is not accepted, the next button remains grey. How do I get or contact the support team to help in this matter?

PostPosted: Wed Jan 07, 2009 9:09 am
by Ark
Make sure you are entering your code exactly as presented, with no extra spaces at the beginning or end, or the next button may not become enabled.
If you are still having trouble, please email support using the link at the top of this page, and include your activation code in the email.

The page you have requested is no longer available.

PostPosted: Wed Jan 07, 2009 10:23 am
by shimonbtz
The page you have requested is no longer available. :roll:
Please contact RealNetworks Customer Service for assistance at

PostPosted: Wed Jan 07, 2009 11:06 am
by Ark
You should not post your activation code here, because if other people see it and use it, we cannot replace it for you.
You ordered from a reseller, not on our website, but I looked up your activation code and it is valid and there are no problems if you are entering it exactly as shown.