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Error message in trying to activate purchase

Posted:
Thu May 13, 2004 12:28 am
by cornerstone
I keep getting the following error message when trying to activate my software...
<Error 12007:Name not resolved>
I have tried to uninstall and reinstall to no avail.
HELP! (please!)

Posted:
Thu May 13, 2004 12:52 am
by Ark
You must be online and without any program preventing normal internet access such as a firewall or proxy in order to activate.
THANKS! It is working now!

Posted:
Thu May 13, 2004 7:40 am
by cornerstone
:D
Activation without internet

Posted:
Sat Jun 12, 2004 11:25 am
by Studio1B
I typed in the activation code #, and got Error 12007 as well.
The computer I want to install Morpheus on does NOT have the internet, but my other computer is hooked up to the internet.
Is there any way Morpheus can be installed [b]WITHOU[/b]T the internet being on the same computer?
Jim

Posted:
Sat Jun 12, 2004 5:05 pm
by Ark
You can temporarily connect it to the internet and activate, or you can email support and activate offline.

Posted:
Sat Jun 12, 2004 7:57 pm
by Studio1B
Thanks! I have already e-mailed support for help.
JIm