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unable to upgrade photo morpher

PostPosted: Sun Sep 09, 2007 4:00 pm
by tankman2
when attempting to upgrade after download instilation starts but half way through I get a error msg code 5 unable to remove file. Have tried to download 3 times with same result. Need upgrade to switch to pro. 3.01
thanks

PostPosted: Sun Sep 09, 2007 4:21 pm
by Ark
Two things here - first it sounds like you are leaving the program running when trying to install another version. Close the program and it can install just fine. 2nd - You don't need to redownload or reinstall anything to upgrade from Standard to Professional. The download is the same for both, you just enter your new activation code at Help / Activate Morpheus.