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Purchase problem

Posted:
Sat Jun 23, 2007 11:55 am
by digthetman
Hello,
A while back I ordered version 1.82 and have since lost it. However I do have the original auth code number.
I just recently ordered the Morpheus Photo Animation Suite v3.01 Industrial as an upgrade from the 1.82. Without the original program how do I now get the Industrial Suite for which I paid for?
Scott

Posted:
Sat Jun 23, 2007 1:53 pm
by Ark
You can download v3.01 from our website currently and you don't need anything else from your v1.82 stuff anymore.

Posted:
Sat Jun 23, 2007 2:44 pm
by digthetman
Ark wrote:You can download v3.01 from our website currently and you don't need anything else from your v1.82 stuff anymore.
I don't think you understand. I just paid almost $200 which in included an upgade - why would I want to download a program that sells for half the price?

Posted:
Sat Jun 23, 2007 7:16 pm
by Ark
The program you download from our website is the same regardless if you purchase or are using the trial. You place your activation code into the program just as you did before with v1.82.

Posted:
Sun Jun 24, 2007 3:51 pm
by digthetman
Ark wrote:The program you download from our website is the same regardless if you purchase or are using the trial. You place your activation code into the program just as you did before with v1.82.
Who do I contact to stop the order from going through? There is no info given on the site.

Posted:
Sun Jun 24, 2007 5:42 pm
by Ark
Orders go through instantly and automatically. You can email support if you have a question about your order information specifically so that your information does not need to be posted publicly here in the forums.