Reply to activation code

[jneum33224]

Your order email is sent automatically, instantly, when you order. If you use paypal, you must provide your address via paypal or the system will not be able to process your order.

Billing address is already set up in pay pal. Order was charged to my account.

You can use the locate order tool from the purchase menu on our website to re-send a duplicate email receipt.

Tried this already..Says email was sucessfully delivered but never recieved.

Make sure that you or your ISP are not blocking the order email by falsely marking it as spam or bulk mail, which happens with some webmail services.

Spam service is disabled..set to accept all email


Also make sure that you can view html emails, since the order emails do contain html.

Can view html


Please advise

[Ark]

If you are requesting a duplicate email to be sent and you are not getting it, then you or your ISP are blocking it. There is no other alternative. I can assure you 100% that the email is sent instantly to the email address requested.

[Ark]

You must check your bulk mail folder with your hotmail account because I have verified that the email, as well as 15 duplicate request emails, have all been sent, and none have bounced back. If you are not receiving email with hotmail, it is your responsibility to fix your problem with your email account, or use a different email service. We cannot be responsible for problems outside of our control involving email servers that are not our own. Hundreds of other orders go through without any trouble.